Privacy Policy

1. Who we are

ALBION PET FOODS LTD is the data controller for personal information collected through this website. Our registered office is Unit 3b Wellington Road, Waterloo Ind. Estate, Bidford-On-Avon, Alcester, Warwickshire, England, B50 4JH. You can reach us at support@albionpet.shop.

2. What we collect

• Account and contact details you provide, such as your name and email address.
• Station board inputs you choose, such as pet size band, floor surface, storage need and cleaning rhythm.
• Enquiry content you send us through the contact form or by email.
• Basic technical data such as browser type and pages viewed, used to keep the site working.

We do not ask for and do not need any information about your pet's health, diet or medical history.

3. How we use it

• To generate and save your mealtime station boards.
• To respond to your enquiries and provide support.
• To manage plans, board credits and, once available, payments.
• To keep the website secure and improve how it works.

4. Legal bases

We process personal data to perform our contract with you, where we have a legitimate interest in running the service, to meet legal obligations, and where you have given consent. You can withdraw consent at any time.

5. Sharing

We share data only with service providers who help us operate the site, such as hosting and, in future, a payment provider. We do not sell your personal data.

6. Retention

We keep personal data only as long as needed for the purposes above or as required by law, then delete or anonymise it.

7. Your rights

Under UK data protection law you may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise these rights, email support@albionpet.shop. You may also complain to the UK Information Commissioner's Office.

8. Cookies

We use only the cookies needed to run the site and remember your preferences. We do not use advertising cookies.

9. Changes

We may update this policy from time to time. The date above shows when it was last revised.